信息 Technology/技术支持
Your 十大彩票平台 Account gives you access to log onto 十大彩票平台Net portal, Gmail, 黑板上, 白羊座, 密码管理器, and 十大彩票平台 computers and printers. The same username and password are used to log in to all 十大彩票平台 Account systems. For help accessing your 十大彩票平台 Account please see the 开始 with 十大彩票平台 Account page.
The 信息 Technology Department (IT) provides a wide range of technology services and support for students, 教师, 和工作人员. IT delivers many services to the college in the following areas:
- Help Desk and User 支持
- Faculty 和工作人员 desktops and laptops
- Computer labs and classroom technology
- 网络和服务器
- Administrative system and software applications
- 黑板上
- 十大彩票平台网站
- 电话系统
服务台支持
For additional technical support please consult the 技术教程页面 or contact the Help Desk by ChatNow (bottom right corner of this screen) usersupport@optical-trade.com, or (413) 755-4016. To ensure your security, we cannot change passwords over the phone. On-campus meetings are by appointment only.
Excluding school vacations and holidays, the Help Desk is open on the following days and times.
Monday - Thursday: 8:00 a.m. - 10:00 p.m.
星期五:上午8点.m. - 4:00 p.m.
Saturday: 9:00 am - 1:00 p.m. (仅ChatNow)
计算机实验室
For a listing of computer lab hardware and special software specifications please see the 信息 Technology 十大彩票平台Net page (十大彩票平台 Account login required).
政策
For a full list of IT 政策 please see the 信息 Technology 政策 page.
学院网站
For questions about the college’s website (macronucleus.optical-trade.com), to report problems with the website (for example, 失效链接, 过时的材料, 可访问性问题, 等.), or to give general website feedback please see the contact information below.
员工
电子邮件: helpdesk@optical-trade.com
An IT ticket will automatically be created and assigned. You will receive email notifications with your ticket number and any status updates.
学生及公众
电子邮件: webmaster@optical-trade.com
The Webmaster will reach out to you shortly.